Use the link to find out what the weather is likely to be at the time of your event. Please remember to update your location.
When you book one of our bouncy castles, we want your experience to go as smoothly as possible.
To help you with this, you may find some of these common questions useful. If you have other question you wish to ask, please do not hesitate to contact us.
Q) Will your bouncy castles go on concrete as well as grass?
A) Yes! We are able to put our castles on grass or concrete however, it must be flat. We can not put castles on rough or jaggered surfaces. If you are unsure about the surface your bouncy castle is going on, then please get in touch.
Q) How much space do I need around the castle?
We recommend that there is a gap of about two feet around the sides of the castle.
Q) Our garden is on a slop, does this matter?
A) Ideally your venue needs to be flat. Slopes will mean that there will be a greater risk of accidents.
Q) What access do you need to deliver the castle?
A) We will turn up in a Transit Van and use a sack trolley to transport the castle to it place of use. A cleared pathway the size of a wheelie bin will be needed to gain access to the place that you require the castle to be.
Q) Are mixed age groups allowed?
A) It is recommended that mixed age groups are not encouraged as this could cause accidents between older and younger children.
I am unsure whether or not you can gain access, will you come around and have a look at our venue?
A few people have this issue and that is why we turn to Google Maps. We will view your property / venue and let you know if we feel we can deliver before arranging a site survey.
If it rains, will I lose my deposit?
No! As your event gets closer, we will keep an eye on the weather with you, even up to the hours before your event. If you need to cancel, then you pay nothing.
When do I pay the balance?
You can either pay cash on the day once your castle has been set up, or you can pay by PayPal or cheque, two weeks before your event. We will not leave our castles at an event unless the balance has been paid in full.
If you have any other questions, please do not hesitate to contact us.